Group Travel Innovation for Hotels

For all the talking and thinking we hoteliers do about transient travellers and what they want from us, it’s easy to forget that not all guests are laptop slinging, latte sipping millennials (as much as we love them). Group travel is still a relevant chunk of business — and could become more relevant in the future.

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Bidding for Hotel Rooms is a Reality: Here’s What it Means

Have you ever been to an auction of anything (furniture, charity or property) and wondered why auctioneers (especially the American ones) talk like that? What’s with all the extra words and gibberish? According to an article published by Slate back in 2010, it’s all designed to create a sense of urgency and competition amongst bidders — which makes sense when you think about it. Auctions are a social activity, and even online auctions (ebay, for example) tend to inspire competitive bidding.

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Non-Hotel Businesses are Getting into Hotels: Why?

Those of us who have been in the hotel business for years (or even weeks, for that matter) know how unglamorous it can be. There are messes to clean up, unhappy guests to reassure, and occupancy rates to worry about. Of course, if you and your staff are doing the job well, the external “sheen” of the hotel is spotless, both in terms of physical space and guest services. But beneath the surface, there is always gritty work to be done.

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