House of (Business) Cards

A March release date has been set for season four of the popular Netflix series House of Cards. Speculation on plot lines has already reached a fever pitch, and when the big day comes, you can bet there will be a whole lot of cars tucked into their garages. Even Barack Obama admits to being a fan.

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Australia’s Historic Hotels: Why They Endure

Photograph © David Simmonds /

If you look at hospitality trends worldwide, you might get the sense that history and tradition are moving steadily down the totem pole. All of the clicks, shares, likes and Tweets are focused on hotels carved from ice,...

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The Hospitality Facade: Why Beauty Cannot Be Skin Deep

Are you one of those people who make instant judgments or do you prefer to take your time before making a decision? In terms of consumer behavior, the power of first impressions has come under epic scrutiny as many people make their decision based on what they see and hear first in the first five seconds of coming into contact with a product. We live in an age of unprecedented choice and so it is even more important that the image we present to our customers is a positive one

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