Beyond TripAdvisor: Four Brands Your Hotel Should Know

TripAdvisor was launched in 2000—the very early days of online commerce and social media. Since then, there have been plenty of opportunities for the site to lose traction and fade into obscurity.

Of course, it has done nothing of the sort. A 2014 study by UK-based LJ...

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Is Your Hotel a Comedy of Errors?

Melbourne’s hotels are full of stand-up comedians this month, and as a professional in the hospitality industry, I have to wonder if any of their experiences will find a way onto the stage. After all, an event like the Melbourne International Comedy Festival is full of...

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Why Mandarin Matters in Australian Hotels

In 2015, the Sydney Morning Herald ran an article about the global race for Chinese tourist dollars—and specifically, how Australia was losing that race.

This may be hard to believe, considering the current statistics from Tourism Australia. The 2015 report on China s...

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