What Can the Hospitality Industry Learn from Surfing?

This month celebrates the 6th Australian Open of Surfing, a competition that only seems to be getting bigger. And for a huge number of Australians, it’s not just about watching on TV. The International Surfing Association estimates 3.5 million active surfers in Australia. Even if this is a liberal estimate, it’s an awfully big number.

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The Bleisure Boom: What Does it Mean for Hospitality?

It used to be that a vacation was a vacation. You finished up at work, turned out the lights and disappeared for a week or two. No project updates could light up your smartphone poolside. No videoconferencing could be done whilst parasailing. Work and vacation were separate worlds, and you existed in one or the other.

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Why Are Hotel Restaurants Empty?

We’ve all seen it: A busy hotel with a quiet restaurant. A little too quiet, in fact. Every time you walk by, the Restaurant Supervisor seems lonely. The tables are uniformly set, but no one is using them. There might be one or two patrons watching sport at the bar, but there is no lively conversation, no clinking cutlery, no wait staff hurrying to keep up

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