For all the amazing advancements in the hospitality industry, it’s hard not to miss the old days—back when rooms had metal keys, televisions sets were the size of dishwashers, and a big dusty book was used to register guests. People could pay by cheque. Small time croo...Read More
Remember those electric belts that jiggle your abs into high definition while you watch television? How about the South Beach diet, the Atkins diet, the baby food diet? To say nothing of sauna suits and power bracelets?
History—particularly the last few decades—is li...Read More
You rarely hear anybody say that money listens, and it’s easy to see why. As a maxim, it doesn’t have much of a ring to it. Money talks—now there’s a maxim for you.
But in the world of professional hospitality, the smart money does listen. Listening is a proven driver...Read More