Liar Liar: What Hotel Staff Would Say to Managers if They Could

What if you were unable to tell a lie, no matter how hard you tried? Would this be a desirable state of affairs in personal life? How about business? The answer is: Probably not. Sugar coating and judicious silence play important roles in society. If people went around..

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What Can Hotels Learn From Clickbait?

If you’ve been annoyed by clickbait lately—indeed, if you’ve been wondering what the world has come to—you’re not alone. Companies like Upworthy and Buzzfeed only appeared a few short years ago, offering ridiculous headlines and images to generate clicks. The content w...If you’ve been annoyed by clickbait lately—indeed, if you’ve been wondering what the world has come to—you’re not alone. Companies like Upworthy and Buzzfeed only appeared a few short years ago, offering ridiculous headlines and images to generate clicks. The content w...

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Why Tech News Matters in Hospitality

When was the last time you checked the news? An hour ago? Thirty seconds ago? Nobody can blame you. Things change fast, and there’s always something new to learn. The power to be connected to global events, in real time, is a miracle of the modern age.

Plus, as hospital...

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