How Can Hotels Strengthen the Case for Direct Bookings? Part 1 of 2

Ever since online travel agents appeared in cyberspace, hoteliers have been shifting uncomfortably in their seats. Bricks-and-mortar travel agents may have earned a small commission for every booking, but most of them were professionals running boutique offices. They weren’t corporations with sophisticated virtual platforms, designed to swallow a growing percentage of bookings worldwide. 

Read More

What is 'Sweatworking' and Why Should Hotel Managers Care?

We all know the news can be strange these days, but every so often, you see a story that really makes you scratch your head. Like the man who set out to run across the ocean inside a floating bubble . Many people were inspired by this. Others saw it as an attention-grab. There were also one or two voices raised about the $140,000 in U.S. Coast Guard funds that went toward rescuing the man between Florida and Bermuda.

Read More

The Achilles Heel of AirBnb

AirBnb has been one of the great success stories — perhaps the single greatest — of the hospitality industry in recent years. Countless blogs, business journals and news programs have sung its praises whilst many conference hours and many column centimetres have been devoted to demonizing its impact on the hotel industry.

 

Read More