Want to be successful in hotels? Set fewer goals (yes, really)

Very few hoteliers — at least those of us in it for the long haul — will tell you the road is easy. The day-to-day is a never-ending stream of challenges, while the longer career path demands persistence. There is a certain mental toughness that comes with the territory. We need to think creatively, foster a winning team, and fuse immediate actions with broader goals. It takes time and training to develop these skills. It also requires a certain measure of talent.

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Is the Future of Hotel Property Management Systems in the Cloud?

The internal server has been a standard fixture of hotels for a few decades now. It represented a huge leap forward in terms of organisational efficiency. Suddenly, there was complicated software that could help you manage and track all your departments via a central point. This was a gold mine for software developers — and for computer repair pros who fixed countless IT problems in hotels across the world.

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What Virtual Reality Can Teach Us About The Guest Experience

Imagine you’re standing in a busy hotel lobby. Guests are at reception with their luggage, eager to check in. Others are on their way out, moving through sliding doors and getting into cars. You see the porters hauling carts of suitcases. You see businesspeople sitting in the common areas with their laptops. Somebody rustles a newspaper and turns the page.

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