Are Hospitality Workers Burning out?

It’s official: Workers in the hospitality industry are burned out. Not all of them, of course, but a high percentage.  An annual survey by the Dutch government—known as the Permanent Life Situation Survey—puts the number at one in seven which is one of the highest rate...

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What Can the Hospitality Industry Learn from Surfing?

This month celebrates the 6th Australian Open of Surfing, a competition that only seems to be getting bigger. And for a huge number of Australians, it’s not just about watching on TV. The International Surfing Association estimates 3.5 million active surfers in Australia. Even if this is a liberal estimate, it’s an awfully big number.

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