How Employee Wellness Affects Hotel Performance

Once upon a time, there were people called alchemists who dedicated their entire lives to the search for an elusive substance that turned base metals into gold or silver. This substance was known as the “philosopher’s stone” and was also thought to grant immortality. Efforts to discover it were known as the Great Work. Now, of course, alchemy and the philosopher’s stone have been relegated to the realm of historical curiosity, other than when they turn up in the name of a Harry Potter movie.

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For Hoteliers, Attracting Talented Workers Requires Clarity

With all of the change in the hospitality industry in the last two decades, it’s nice to know that certain things remain the same. Fluffy towels are still desirable, for example. Ample, clean washroom facilities remain important to guests. Most of the traditional tenants of good hospitality ring true, even if processes like booking and promotions are virtually unrecognizable to what they were in the 1990s and before.

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How well do you manage your most important assets?

There’s a lot of chatter these days about progressive work cultures. It’s easy to get lost in it. Should we be supplying our team with free organic smoothies every day? What about carwashes, guest speakers or massage therapy? Are we on the wrong side of history if our employees don’t spend half the day playing table tennis in Hawaiian shirts?

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