Are Hotel Front Desks a Thing of the Past?

De-cluttering is a big business. Successful books like The Life Changing Magic of Tidying Up by Marie Kondo demonstrate the world’s appetite for simplified living, while consultants have popped up all over Australia to help the people get rid of what they don’t need.

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How Experimenting with Social Events Can Only Be Good For Your Hotel’s Bottom Line

The reimagining of common areas in hotels is really part of a larger question: How and why is the social function of hotels changing? We know that work habits have become more fluid in recent years. We know that “being alone together” has become a favoured way of working for many young professionals. Work may require us to concentrate on a laptop for hours at a time, but doing so in vibrant communal spaces feels healthier than sitting alone in our room.

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The Rise of the Hotel Chatbot

The only source of knowledge, Einstein famously said, is experience. It would appear that growing numbers of people agree with him. In a world saturated with information and convenience, the value of old-fashioned connectivity has become visible in a new light. “Digital detox” has become a popular travel niche, while the industry as a whole is focusing on experiences rather than ‘places to stay.’ The desire for authentic connection to people and communities has become a major theme in hospitality.

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