Where Are All the Hotel Reviews, and How Do I Keep Track?

If you’re a hotelier who hasn’t been paying much attention to guest reviews, you haven’t been paying attention much at all. A 2016 report found that 96% of TripAdvisor users consider reviews to be an important factor in their booking decisions, while 83% actively read reviews for any property before they make a booking. As guests and travelers, we all know that reviews sway us. Managing your reviews is obviously important.

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Can Bad Hotel Reviews Be Hacked Out of Existence?

In the wake of Edward Snowden’s whistleblowing back in 2013, the Russian Federal Guard made an order for typewriters. Some documents, they decided, are better kept out of cyberspace altogether. Old-fashioned paper archives are not connected to anything. In a heavily guarded facility, you’d have to be James Bond to get ahold of them.

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The Surprising Truth about Haunted Hotels

Sudden changes in temperature. Doors opening and closing. Unexplained cigar smoke. Singing, crying, laughing. The occasional floating apparition.

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