The Science of Saving Your Hotel Restaurant

Newton’s third law is something we all experience on a daily basis. A combustion engine propelling you to that next appointment. A bird flapping its wings overhead. An apple falling from your briefcase. Every action creates an equal and opposite reaction.
This physical...

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Three Hotel Restaurants That Became Institutions—and what we can learn

I wrote some months ago about some of the challenges in operating a hotel restaurant and, judging from the response, this really struck a chord. Operating food and beverage in an accommodation-focused environment really IS a challenge and many talented brains have wres...

 

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Why Are Hotel Restaurants Empty?

We’ve all seen it: A busy hotel with a quiet restaurant. A little too quiet, in fact. Every time you walk by, the Restaurant Supervisor seems lonely. The tables are uniformly set, but no one is using them. There might be one or two patrons watching sport at the bar, but there is no lively conversation, no clinking cutlery, no wait staff hurrying to keep up

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