Why Hotel Managers Need to Focus More On Who They Hire

One of the biggest Ted Talks on hiring and recruitment is by a woman named Regina Hartley. It’s called “Why the best hire might not have the perfect resumé”, and the message is simple: Managers are conditioned to believe that whoever looks best on paper will turn out to be the right person for the job.

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For Hoteliers, Attracting Talented Workers Requires Clarity

With all of the change in the hospitality industry in the last two decades, it’s nice to know that certain things remain the same. Fluffy towels are still desirable, for example. Ample, clean washroom facilities remain important to guests. Most of the traditional tenants of good hospitality ring true, even if processes like booking and promotions are virtually unrecognizable to what they were in the 1990s and before.

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Mastering Recruitment: 5 Things Your Boss Wants You to Know

For the hotel manager (or other hospitality professional at any level), taking charge of a recruitment effort can feel like taking the helm of a complicated machine. You’re not exactly sure how it works, but you know that success is important because the results you produce are a reflection on your ability to assemble and manage a team. What’s more, your own job can get significantly easier (or more difficult!) based on the decisions you make.

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