Hotels Need to Value Transparency as Much as Guests Do

Of the many uniquely American curiosities known around the world, hidden ‘resort fees’ are not among the most celebrated. In many other countries (here in Australia, for example), consumer law prohibits any pricing tactic that hides or obfuscates the total cost of a hotel booking. In the US, however — and despite ongoing protest from consumers and some lawmakers — it’s still possible to book a three day resort stay for $600, only to be hit with a mandatory $300 resort fee at the moment of check-in or check-out.

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Are Hotels Taking Minimalism Too Far?

Back in 2010, a book called The 100 Thing Challenge began flying off the shelves. It’s a personal story about the power of de-cluttering, and a call to action for readers who feel weighed down by the accumulation of material possessions. Readers are challenged to ask themselves: Could I be happier with only 100 things?

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5 Hotel Design Problems and How to Solve Them

A hotel is a puzzle. When all the pieces come together, it works. Design, location, branding and management are all important pieces — and the picture is constantly changing. Many of the design concepts considered standard today were unheard of twenty years ago. So was the word “millennial.” We hoteliers truly face a landscape that is truly changing.

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