Beyond 2000: What Successful Hotels Will Like in 2020

Hoteliers who came of age in the 20th century can remember a time when the year 2020 once seemed very far away. By then, people would be making payments on flying cars. We would send hologram messages, like in early Star Wars films. Whatever the world looked like, it would be drastically different. Arthur C. Clarke, the British science fiction writer, predicted the Internet in 1964 with startling accuracy. But at that time, flying cars and holidays to the moon sounded equally plausible.

Read More

Hotels of the Future: 5 Inevitable Trends

As your car flies over the city, you see the magnificent outline of a hotel below. When you land on the roof, an AI concierge greets you in whatever language you speak, scans your retinas, leads you down to a room that has been prepared especially for you. If you need anything—fresh towels, a new toothbrush, dinner suggestions—all you have to do is think it, and within seconds you’ll hear a knock at the door.

Read More