What can hotels learn from star Chefs?

Photo credit: Getty Images. Pictured: Dominique Crenn

There was a time—not too long ago, in fact—when excellent cuisine was associated with fancy tables and haughty waitstaff. Somewhere in the last decade or two, everything got flipped on its head. Instead of a self-as...

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A Visit to the Global Expo: the most valuable lessons I learned

London’s Hyde Park in 1851 must have really been something. Visitors entered a giant structure of steel and glass known as the Crystal Palace, and proceeded to wander for hours in a sea of displays: A fax machine prototype, a gigantic hydraulic press, artifacts from ancient civilisations, and even the world’s largest diamond. It was a golden age of innovation and discovery. The Great Exhibition of London was ground zero.

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