The Hotel Matrix: How Information Shapes Success in Hospitality

Remember that scene at the end of The Matrix where Neo sees the entire world in binary code? Armed with the understanding that everything is information, he can suddenly do whatever he wants. Not even the secret agents can compete with his ability to access and interpr...Remember that scene at the end of The Matrix where Neo sees the entire world in binary code? Armed with the understanding that everything is information, he can suddenly do whatever he wants. Not even the secret agents can compete with his ability to access and interpr...

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Science Fiction Hotels Already Exist

Not so long ago, telephones had chords. And not long before that they had wind up handles with people talking on party lines where several people in the neighbourhood had to share the same number and others could listen in to your call if they wanted to. If you wanted to record a movie, you needed a shoulder-mounted apparatus the size of a bazooka. And if you wanted information about the Korowai tribe in Papua New Guinea, you had to sit in a library and dig for it. Our modern digital devices and global information networks seem miraculous by comparison, and indeed they are—but that doesn’t mean they won’t meet with the same fate. The forward march of technology is relentless. What seemed like science fiction yesterday is reality today, and will become the dinosaur of tomorrow.

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