Non-Hotel Businesses are Getting into Hotels: Why?

Those of us who have been in the hotel business for years (or even weeks, for that matter) know how unglamorous it can be. There are messes to clean up, unhappy guests to reassure, and occupancy rates to worry about. Of course, if you and your staff are doing the job well, the external “sheen” of the hotel is spotless, both in terms of physical space and guest services. But beneath the surface, there is always gritty work to be done.

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