Beyond 2000: What Successful Hotels Will Like in 2020

Hoteliers who came of age in the 20th century can remember a time when the year 2020 once seemed very far away. By then, people would be making payments on flying cars. We would send hologram messages, like in early Star Wars films. Whatever the world looked like, it would be drastically different. Arthur C. Clarke, the British science fiction writer, predicted the Internet in 1964 with startling accuracy. But at that time, flying cars and holidays to the moon sounded equally plausible.

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Want to be successful in hotels? Set fewer goals (yes, really)

Very few hoteliers — at least those of us in it for the long haul — will tell you the road is easy. The day-to-day is a never-ending stream of challenges, while the longer career path demands persistence. There is a certain mental toughness that comes with the territory. We need to think creatively, foster a winning team, and fuse immediate actions with broader goals. It takes time and training to develop these skills. It also requires a certain measure of talent.

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Is the Future of Hotel Property Management Systems in the Cloud?

The internal server has been a standard fixture of hotels for a few decades now. It represented a huge leap forward in terms of organisational efficiency. Suddenly, there was complicated software that could help you manage and track all your departments via a central point. This was a gold mine for software developers — and for computer repair pros who fixed countless IT problems in hotels across the world.

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